Once an order is placed on Ansari Merchandise, it will be reviewed and accepted within 12 hours, subject to product availability and verification.
After order acceptance, it may take 5 to 7 business days to prepare, process, and package the product. During this preparation period, the customer may request order cancellation.
Customers will be notified via email once the order is accepted, packaged, and dispatched for delivery.
Please note that once an order has been dispatched, it cannot be cancelled. In such cases, customers must follow our Return Policy if they wish to return the product.
For returned products, a return handling and shipping charge of ₹70 will be applicable. This charge is necessary because shipping services are provided through trusted third-party delivery partners, and shipping costs are incurred regardless of whether an order is completed or returned.
If a customer chooses to return a product, multiple shipping and handling charges are applied to us by our delivery partners. Therefore, this return charge helps us manage operational costs and ensures that orders are placed responsibly and thoughtfully.
We aim to deliver our products safely and securely to our customers. The estimated delivery time for orders placed on Ansari Merchandise is typically 20 to 30 days from the date of order confirmation.
This delivery timeline allows us to carefully process, prepare, and package products to ensure they reach customers in good condition. However, in certain situations, delivery may take longer due to unforeseen circumstances such as adverse weather conditions, logistical delays, or other factors beyond our control.
We appreciate your patience and understanding in such cases and will make reasonable efforts to keep customers informed regarding any significant delays.
Customers may request a return within 7 days of receiving the product, subject to the conditions mentioned below.
Once a returned product is received by Ansari Merchandise, it will undergo a quality inspection. If the product passes inspection, the refund will be processed. A return handling and shipping charge of ₹70 will be deducted from the refund amount. This return charge is also clearly mentioned on our website homepage.
Please note that products found to be damaged, misused, or altered after delivery will not be eligible for a refund. All products are carefully inspected and securely packaged under supervision before dispatch to ensure quality and safety.
Ansari Merchandise reserves the right to refuse refunds in cases where fraudulent activity, misuse of the return policy, or false claims are identified. Any attempt to engage in fraud, misrepresentation, or abuse of our services may result in order cancellation, account restriction, and appropriate legal action in accordance with applicable Indian laws.
At Ansari Merchandise, we want you to be completely satisfied with your purchase. We understand that sometimes the fit or size might not be exactly what you expected, which is why we offer a customer-friendly exchange process:
1-Time Free Exchange: We are proud to offer one
(1) free exchange per order. This means if you need a different size or color for the same product, we will handle the replacement at no extra delivery cost to you.
7-Day Window: To be eligible for an exchange, you must initiate the request within 7 days of receiving your order.
Product Condition: The item must be in its original, unused condition, with all tags attached and in its original packaging. Items that show signs of wear or are washed will not be eligible for exchange.
How to Start an Exchange:
Simply contact our support team via Email or WhatsApp with your Order ID and the new size/style you require. Our team will arrange the pickup and delivery of your fresh replacement.
If you have any questions, concerns, or inquiries related to these Refund & Returns, you may contact us through the following:
Email: official.ansarimerchandise@gmail.com
Email: info@ansarimerchandise.in
Or by using the Contact Form available on our website.
We will make reasonable efforts to respond to your inquiries in a timely manner.